HEALTHCARE DELIVERY INNOVATION
MAKE IT REAL & HELP YOUR TEAMS DO MORE OF IT
1. The leaders we’ve talked to in healthcare delivery organizations want their organizations to be innovative.
2. Yet innovating in healthcare delivery organizations is difficult.
(But difficult shouldn’t mean impossible, right?)
HEALTHCARE DELIVERY INNOVATION FRAMEWORK
3. Here’s a tool we’ve seen work for healthcare provider organizations around the country and across the care continuum.
It helps project teams consider the context surrounding the pursuit of innovation.
Understanding and appreciating context—the circumstances of a given situation—at the start (and throughout) of an innovation project is critical to eventual implementation and adoption.
4. What will be created?
Knowing that progress in today’s organizations requires crossing boundaries, navigating bureaucracy, and collaborating with multiple partners, it can be difficult to even get innovation projects started, let alone implemented.
Healthcare leaders require a way to capture the complexity of a project while simultaneously identifying a path toward execution. An approach that embraces the value of planning while acknowledging urgent timelines require faster responses than organizations have become accustomed to.
5. What must change to make the innovation real?
Implementing an innovation project requires leveraging the resources available for executing any strategy: people, process, and technology; and in particular how the mix of people, process, and technology resources will be utilized to deliver the service that will become the end product of the innovation project.
The People, Process, Technology Discovery is designed to aid a project team in considering what must change to actually make an innovation tangible through the implementation of a project.
Read about it: What must change to make innovation real?
6. You can download the framework by entering your email address here.
It will arrive to your inbox in short order along with instructions on how to put it to use.
(We won’t share your email address with anyone else.)
7. We believe it’s a good idea to ask questions while you’re innovating as well.
8. This framework is part of our belief that every leader in a healthcare delivery organization can (& should) innovate.
Most of what we put into the world focuses on convincing executives of an organization’s innovation potential when it actively supports smart, driven, and capable leaders by developing their implementation skillset, designs a service-oriented support infrastructure, and encourages new ways of working together.
9. In fact, every leader innovating in an organization is one prescription for Innovation Autoimmune Disorder.
Innovation Autoimmune Disorder is killing your organization’s innovation strategy: And why a heretofore taboo approach to organizational problem solving — vendors — may now be part and parcel to the solution
Overcome the trust hurdle, invite more leaders to the table, and make your healthcare delivery organization better
Need to make a change? Ready for change? Questions about change? Complete this form to start a conversation.
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Responsive oncology care
This is what we hear when we get on the phone with healthcare executives
“This project needed to be done yesterday.” - VP, Strategy and Business Development
Perhaps the IT department queue is too long, a deadline is looming, or the need to innovate requires a fresh perspective. We provide technology, healthcare knowledge, and/or implementation resources for a project team.
“We struggle getting projects implemented.” - Chief Innovation Officer
Project challenges delay strategy implementation, frustrate project team members, and cause other challenges. We prepare a project team for a specific project while imparting project delivery skills to team members.
“We have to get it right this time.” - SVP of System Transformation
It can be difficult for technology vendors and project teams to mesh. It’s even worse when you discover the consultant doesn’t know healthcare delivery. We’ll articulate technology requirements, document business workflow, and partner with the project team to vet and/or manage vendor partners.
THERE'S AN IMPORTANT CONVERSATION HAPPENING (AND WITHOUT YOUR INPUT)
The secret to getting started is doing the work.
HEALTHCARE DELIVERY INNOVATION
Headache-Free and Straightforward Healthcare Call Center Resources
CHANGE IS HAPPENING
Middle Managers, Technology, and Widespread Experimentation