Getting Started on a Healthcare Contact Center

Healthcare Contact Center Project Framework

Need to make a change? Ready for change? Questions about change? Complete this form to start a conversation.

CUSTOMER STORY

 

When a Single Letter Is All That Stands Between Your Patients and Cancer

How we built a solution that saved money and lives

COMPANY INFO

 

About Ready Health

Blocking and tackling is the way to make projects happen

 

This is what we hear when we get on the phone with healthcare executives

“This project needed to be done yesterday.” - VP, Strategy and Business Development
Perhaps the IT department queue is too long, a deadline is looming, or the need to innovate requires a fresh perspective. We provide technology, healthcare knowledge, and/or implementation resources for a project team.

We struggle getting projects implemented.” - Chief Innovation Officer
Project challenges delay strategy implementation, frustrate project team members, and cause other challenges. We prepare a project team for a specific project while imparting project delivery skills to team members.

“We have to get it right this time.” - SVP of System Transformation
It can be difficult for technology vendors and project teams to mesh. It’s even worse when you discover the consultant doesn’t know healthcare delivery. We’ll articulate technology requirements, document business workflow, and partner with the project team to vet and/or manage vendor partners.

THERE'S AN IMPORTANT CONVERSATION HAPPENING (AND WITHOUT YOUR INPUT)

We operate on a simple theory: to create change something (or more commonly: somethings) must be done. Strategy without execution is just bluster. We’re scouring the country for healthcare delivery leaders that are masterful at getting things done. Is it you? Is it someone you know? Be a part of our To Done List.
 

HEALTHCARE DELIVERY INNOVATION

Headache-Free and Straightforward Healthcare Call Center Resources

WE LOVE PROJECTS

 

An Ode to Projects

Projects are how organizations change.

 

CHANGE IS HAPPENING

 

A theory for successful healthcare delivery transformation

Middle Managers, Technology, and Widespread Experimentation

IT'S ALL HERE

 

Everything we've written in one place

We're passionate about projects, healthcare delivery, and getting things done

home: Denver, Colorado

contact: done@ready.health