Getting Started on a Healthcare Contact Center
Healthcare Contact Center Project Framework
Need to make a change? Ready for change? Questions about change? Complete this form to start a conversation.
How we built a solution that saved money and lives
Responsive oncology care
This is what we hear when we get on the phone with healthcare executives
“This project needed to be done yesterday.” - VP, Strategy and Business Development
Perhaps the IT department queue is too long, a deadline is looming, or the need to innovate requires a fresh perspective. We provide technology, healthcare knowledge, and/or implementation resources for a project team.
“We struggle getting projects implemented.” - Chief Innovation Officer
Project challenges delay strategy implementation, frustrate project team members, and cause other challenges. We prepare a project team for a specific project while imparting project delivery skills to team members.
“We have to get it right this time.” - SVP of System Transformation
It can be difficult for technology vendors and project teams to mesh. It’s even worse when you discover the consultant doesn’t know healthcare delivery. We’ll articulate technology requirements, document business workflow, and partner with the project team to vet and/or manage vendor partners.
THERE'S AN IMPORTANT CONVERSATION HAPPENING (AND WITHOUT YOUR INPUT)
The secret to getting started is doing the work.
HEALTHCARE DELIVERY INNOVATION
Headache-Free and Straightforward Healthcare Call Center Resources
CHANGE IS HAPPENING
Middle Managers, Technology, and Widespread Experimentation